How we help
Support, organised around three zones of risk.
We stay firmly in what advocates, charities and victim-support services safely do — and we’re transparent about the careful line we walk, and the line we never cross.
Green
What we do every day
Support, coaching, administration and education.
- Court readiness & etiquette
- Document organisation
- Confidence & resilience coaching
- Accompaniment to court
- Information about the process
Amber
Only with careful controls
Adjacent to advice — always with scripts, training and a clear escalation path.
- Form-completion guidance
- Explaining different orders
- Reviewing for completeness
- General process explanation
Red
What we never do
Legal advice, strategy and representation belong to a solicitor.
- Advising what order to seek
- Choosing the strongest evidence
- Drafting affidavits or pleadings
- Speaking for clients in court
The one test
“Could a client later say they relied on this to make a legal decision?”
Every service is checked against this question. If the answer is yes, it belongs to a solicitor — and we’ll help you find one.
Success isn't a court outcome
We measure success in clients who feel informed, organised, supported, and able to participate effectively.